Ratings & Reviews

Overall Rating

4
(47 reviews)
80.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Shante B. - |Recommended: YesMaintenance staff — Each time I requested something to be fixed or replaced Maintenance gets right on it. Eric stopped in to complete a job, he very professional and friendly and talk to me the entire as he was completing the job. He explained to me what he was doing and why the issue may have happened. I’ve been with StoneHaven for 3 years and each time I need something done, it’s been fixed in a timely manner.
submitted by Octavia M. - |Recommended: YesLove it here — For a first time renter the whole moving process was made easy because the staff is nice and timely. I love how spacious the unit and how the layout is. Never noisy and feels like home.
submitted by India N. - |Recommended: YesGood homes lots of maintenance with the heating and cooling — Yes
submitted by Emily G. - |Recommended: YesAffordable Apartments — Affordable place to live. I like living on the top floor much more than living in the first floor there are slanted ceilings and a walk out balcony that feels more private than living on the first floor.
submitted by Brandon F. - |Recommended: YesI like it — I would tell them it’s nice living quarters , payments are fair, good size and space . Parking is really good
submitted by Jacqueline J. - |Recommended: YesIt’s okay. — It’s a quiet neighborhood, everyone keeps to themselves. Maintenance staff explains what they’re doing are polite. The property staff is iffy. Some of the staff is ok but some of them have bad attitudes that can make it difficult to communicate in a positive manner. Esp when they seem to have an issue with you just calling the office. It’s like they forgot they put in an application to work here but OK. But other than that they respond to maintenance requests in a reasonable time get things done. The walls are thin tho so you can hear everybody walking in the townhomes next to you behind you, esp at night. I can also hear people peeing or showering sometimes in the middle of the night.
submitted by Jessica T. - |Recommended: YesNew Resident — Now I know it’s early.. a week in a half after moving in But I must say that the staff was very helpful and informative during the move in process. Sunday I had an experience with the washer and dryer valve that would not turn off. Which was to say the least a very stressful wet situation. Maintenance was there within 30min to not only fix it. But help me finish up the set up with my washer It’s been a great community With great people so far
response from property -Hello Jessica: Thank you for taking the time to leave a review of your experience at Stonehaven. We take great pride in our team and are so glad that the team has been able to go above and beyond your expectations! Please let us know if there is anything we can do. Thank you again!
submitted by Beverly G. - |Recommended: YesGreat place to live — Nice quiet
response from property -Hello Beverly: Thank you for taking the time to leave a review of your experience at Stonehaven. We appreciate your kind words and your choice to call Stonehaven your home. Please let us know if there is anything we can do. Thank you again!
submitted by Dana W. - |Recommended: YesMy experience has been great. Well kept property — Awesome experience. Very Quiet and neat.
response from property -Hello Dana: Thank you for taking the time to leave a review of your experience at Stonehaven. We are so glad that you have received 5-star service as that is always our goal! Thank you for choosing to call Stonehaven home. Please let is know if there is anything we can do.
submitted by Myra M. - |Recommended: YesThe upgrades and improvements make it a lot better — The upgrades and improvements make it a lot better The staff is very friendly and helpful
response from property -Hello Myra: Thank you for taking the time to leave a review of your experience at Stonehaven. We appreciate your decision to call our community home. We are so exited to be able to make the upgrades and improvements to the community to help make living at Stonehaven an even better experience! If there is anything more we can do, please let us know! Thank you again!
submitted by Chevette C. - |Recommended: YesThe property is nice and close to the highway. — I have never had any issues and I have been here almost a year. The Office staff and Maintenance workers are nice. I will say that the parking lot fills up fast in the evening but besides that it is a cool community to live in.
response from property -Hello Chevette: Thank you for taking the time to leave a review of our experience at Stonehaven. We are so glad that you are enjoying your home and that our team has been able to help you! Please let us know if there is anything we can do. Thank you again!
submitted by Andrea B. - |Recommended: NoThe Property is Fair — We have been living here for 6 years today, The first three years was so nice and pleasant the maint was well kept the lawn was nicely manicured and they use to clean carpets annually with renewals . Now it's just sign the lease and not many standards. Multiple people not on the lease which is a direct violation of the lease stays in the townhouses next to me. The smoke smell is awful and no updates to my townhouse other than a new tub. My husband and my self paint every year and make fixing our self because to get maint to come out to do anything it takes forever or they come and don't follow through with finishing. Currently have over 9 maint needs and we only submitted about 3 of them with no resolution. We renewed again for the last time only because the love of our elderly neighbor. Overall out of 5 stars I give it about a 3 .
response from property -Hello Andrea: Thank you for taking the time to leave a review of your experiences at Stonehaven. We appreciate your choice to call Stonehaven home for the past 6 years. We would like to discuss your experiences in further detail. Could you please contact the property manager at (314) 895-4015? Thank you.
submitted by Malyea B. - |Recommended: NoIts okay — Its not bad besides the fact that I been having problems with the AC since I moved in last year. Its a fee for everything, the parking is TERRIBLE and the staff isn't the nicest. Appliances are 50 years my senior. But other than that my neighbors dont give me any problems and I never hear them. So its okay for what it is.
response from property -Hello: Thank you for taking the time to leave a review of your experience at Stonehaven. We appreciate your honest feedback, but are concerned about your A/C issues with summer around the corner. Could you please contact the property manager at 314.895.4015 in order to discuss the issues in further detail? Thank you again.
submitted by Lisa M. - |Recommended: YesGood Location — I like the choices of bedroom styles, and love location.
response from property -Hello: Thank you for taking the time to leave a review of your experience at Stonehaven. We are so glad that you've enjoyed your time at Stonehaven so far! Please let us know if there is anything we can do!
submitted by CHARLES D. - |Recommended: YesA C — AC works great. Thank you
response from property -Hello! Thank you for taking the time to leave a review of your home at Stonehaven. We know how hot St. Louis summers can be so we are happy to hear that your A/C is working well, just in time for summer! Please let us know if there is anything else we can do. Thank you again!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Stonehaven, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Stonehaven, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose