Ratings & Reviews

Overall Rating

4
(40 reviews)
77.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Beverly G. - |Recommended: YesGreat place to live — Nice quiet
response from property -Hello Beverly: Thank you for taking the time to leave a review of your experience at Stonehaven. We appreciate your kind words and your choice to call Stonehaven your home. Please let us know if there is anything we can do. Thank you again!
submitted by Dana W. - |Recommended: YesMy experience has been great. Well kept property — Awesome experience. Very Quiet and neat.
response from property -Hello Dana: Thank you for taking the time to leave a review of your experience at Stonehaven. We are so glad that you have received 5-star service as that is always our goal! Thank you for choosing to call Stonehaven home. Please let is know if there is anything we can do.
submitted by Myra M. - |Recommended: YesThe upgrades and improvements make it a lot better — The upgrades and improvements make it a lot better The staff is very friendly and helpful
response from property -Hello Myra: Thank you for taking the time to leave a review of your experience at Stonehaven. We appreciate your decision to call our community home. We are so exited to be able to make the upgrades and improvements to the community to help make living at Stonehaven an even better experience! If there is anything more we can do, please let us know! Thank you again!
submitted by Chevette C. - |Recommended: YesThe property is nice and close to the highway. — I have never had any issues and I have been here almost a year. The Office staff and Maintenance workers are nice. I will say that the parking lot fills up fast in the evening but besides that it is a cool community to live in.
response from property -Hello Chevette: Thank you for taking the time to leave a review of our experience at Stonehaven. We are so glad that you are enjoying your home and that our team has been able to help you! Please let us know if there is anything we can do. Thank you again!
submitted by Andrea B. - |Recommended: NoThe Property is Fair — We have been living here for 6 years today, The first three years was so nice and pleasant the maint was well kept the lawn was nicely manicured and they use to clean carpets annually with renewals . Now it's just sign the lease and not many standards. Multiple people not on the lease which is a direct violation of the lease stays in the townhouses next to me. The smoke smell is awful and no updates to my townhouse other than a new tub. My husband and my self paint every year and make fixing our self because to get maint to come out to do anything it takes forever or they come and don't follow through with finishing. Currently have over 9 maint needs and we only submitted about 3 of them with no resolution. We renewed again for the last time only because the love of our elderly neighbor. Overall out of 5 stars I give it about a 3 .
response from property -Hello Andrea: Thank you for taking the time to leave a review of your experiences at Stonehaven. We appreciate your choice to call Stonehaven home for the past 6 years. We would like to discuss your experiences in further detail. Could you please contact the property manager at (314) 895-4015? Thank you.
submitted by Malyea B. - |Recommended: NoIts okay — Its not bad besides the fact that I been having problems with the AC since I moved in last year. Its a fee for everything, the parking is TERRIBLE and the staff isn't the nicest. Appliances are 50 years my senior. But other than that my neighbors dont give me any problems and I never hear them. So its okay for what it is.
response from property -Hello: Thank you for taking the time to leave a review of your experience at Stonehaven. We appreciate your honest feedback, but are concerned about your A/C issues with summer around the corner. Could you please contact the property manager at 314.895.4015 in order to discuss the issues in further detail? Thank you again.
submitted by Lisa M. - |Recommended: YesGood Location — I like the choices of bedroom styles, and love location.
response from property -Hello: Thank you for taking the time to leave a review of your experience at Stonehaven. We are so glad that you've enjoyed your time at Stonehaven so far! Please let us know if there is anything we can do!
submitted by CHARLES D. - |Recommended: YesA C — AC works great. Thank you
response from property -Hello! Thank you for taking the time to leave a review of your home at Stonehaven. We know how hot St. Louis summers can be so we are happy to hear that your A/C is working well, just in time for summer! Please let us know if there is anything else we can do. Thank you again!
submitted by Tye Y. - |Recommended: YesNice and clean — Neat and affordable
response from property -Hello: Thank you for taking the time to leave a review of Stonehaven Apartments. We appreciate your kind words and are so glad that we have delivered the 5-star experience that we strive for. Please let us know if there is anything more we can do. Thanks again!
submitted by Thomas R. - |Recommended: YesBest complex ever — Great , quiet and they aways fix what ever problems you have and will work with you as long as you call them and let them know the situation
response from property -Thank you for taking the time to leave a review of your experience at Stonehaven. We are so glad that you have enjoyed your living experience! If you need anything, please let us know at 314.895.4015.
submitted by Alesia B. - |Recommended: YesParking availability is a huge issue. and the smell of marijuana coming from other apartments thru the vents — pretty quiet complex
submitted by Aubrey W. - |Recommended: YesGood property in all. — I would say its very nice to stay here. One thing that I dont like is when it rains it gets real muddy.
submitted by Nathaniel B. - |Recommended: YesCould be better — Nice office staff and they try to fix whatever problem you have.
response from property -Thank you for taking the time to leave a review of Stonehaven Apartments! We appreciate your choice to call our community home. We would love to know how we can improve your experience to 5 stars--could you please contact the property manager at 314.895.4 in order to discuss your experience and make suggestions for improvement? Thank you.
submitted by Darryl W. - |Recommended: YesNeed to update property. — Very close to my job.
response from property -Thank you for taking the time to leave a review of your experiences at Stonehaven! We appreciate your decision to call our community your home. Our location is one of the many great perks about living at Stonehaven. Please contact the leasing office at 314.895.4015 with any suggestions for improvement that you have for us.
submitted by Emily K. - |Recommended: NoCost friendly at a decent price — My biggest issue is how maintenance and management is ran. Both are AWFUL at communication. Calling multiple times to get the response of someone calling us back which they never do. After our year here we will not be renewing.
response from property -Thank you for taking the time to leave a review of your living experience here. We strive for a 5-star customer service experience and we apologize for not delivering that to you. We have sent an email to you to discuss your concerns. Please let us know if there is anything we can do in the future to improve your living experience. Thank you again.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Stonehaven", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Stonehaven", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose